Delivery Policy

Effective Date: 23/10/2024

Introduction

At Remoo, we are committed to providing timely and reliable delivery of your orders. This Delivery Policy outlines our practices regarding shipping and delivery. If you have any questions, please contact us.

Shipping Methods

• Standard Shipping: Delivered within [number] business days.
• Express Shipping: Delivered within [number] business days at an additional cost.
• International Shipping: Available to select countries. Delivery times and fees may vary.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the order, as well as the delivery location. Costs will be displayed at checkout before you complete your purchase.

Order Processing

• Processing Time: Orders are typically processed within [number] business days. You will receive a confirmation email once your order is shipped.
• Delays: We are not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances.

Delivery Address

Please ensure that your delivery address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.

Damaged or Lost Packages

If your order is damaged or lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about this Delivery Policy, please contact us at:

Remoo
Email: info@remoo.africa
Phone: +267 74999985